The upstream provider reports that splicing is complete, and we have confirmed traffic is flowing across the affected circuit. This issue is now resolved.
Posted Aug 07, 2026 - 19:17 CDT
Update
The upstream provider has determined that approximately 300 feed of fiber needs to be replaced.
Posted Aug 07, 2026 - 14:16 CDT
Update
The upstream providers splice team is working to isolate the fault in a 144-count fiber cable.
Posted Aug 06, 2026 - 19:35 CDT
Update
The upstream provider continues to work on the issue. We will provide updates as we receive them.
Posted Aug 05, 2026 - 16:59 CDT
Identified
The upstream provider has identified the issue.
Posted Aug 05, 2026 - 12:58 CDT
Investigating
One of our upstream providers in our Milwaukee data center is experiencing a regional outage and we are following their updates as they address the issue. Customers traversing this provider may have experienced a latency spike as traffic was automatically rerouted over our other providers.
Posted Aug 05, 2026 - 12:14 CDT
This incident affected: MKE1 Core Datacenter Infrastructure.